British Columbia Basic Security Training (BC BST) Practice Exam 2025

What is one method of honoring a client's or employer's trust?

1. Providing personal opinions openly

2. Respecting confidentiality and ensuring security of information

3. Disclosing all client information when asked

4. Creating relaxed atmospheres during discussions

The correct answer is: Respecting confidentiality and ensuring security of information

Respecting confidentiality and ensuring the security of information is crucial in maintaining the trust of clients or employers. When individuals share sensitive information, they expect it to be handled with care and discretion. Upholding confidentiality demonstrates professionalism and integrity, which are fundamental qualities in any trust-based relationship. Maintaining the security of information goes beyond just keeping secrets; it involves implementing appropriate measures to protect it from unauthorized access or breaches. This assurance is pivotal for clients and employers to feel confident in their interactions, knowing that their private matters will be safeguarded. The other options do not effectively honor trust. Providing personal opinions openly could lead to the disclosure of inappropriate information, while disclosing all client information when asked disregards the fundamental principle of confidentiality. Creating relaxed atmospheres during discussions, while beneficial for communication, does not inherently reinforce trust like the assurance of confidentiality does.