British Columbia Basic Security Training (BC BST) Practice Exam 2025

Which tactic is recommended for security practitioners when faced with challenges?

1. Address every complaint directly

2. Deflect issues to avoid escalation

3. Allow subjects to speak freely without guidance

4. Respond emotionally to maintain control

The correct answer is: Deflect issues to avoid escalation

The recommended tactic for security practitioners when faced with challenges is to deflect issues to avoid escalation. This approach is effective in managing situations where emotions may run high or when tensions could increase if confronted directly. By deflecting, security practitioners can help to de-escalate a potentially volatile situation, allowing for a more controlled and safe environment. It also enables them to maintain authority and ensure that any underlying issues can be addressed in a more constructive manner later on. Allowing subjects to speak freely without guidance, for instance, may lead to misunderstandings or exacerbate the situation, as it can provide an opportunity for negative emotions to spiral. Similarly, addressing every complaint directly or responding emotionally can also heighten tensions rather than diffuse them. Thus, the strategy of deflection serves to prioritize safety and control in potentially challenging environments.